Introduction
Britain Accounting & Tax Consulting ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website (www.turluintra.com) and services.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact information (name, email address, phone number, postal address)
- Business information (company name, job title, industry)
- Financial information necessary for our accounting and tax services
- Communication records (emails, phone calls, meeting notes)
- Website usage data (IP address, browser type, pages visited)
How We Collect Information
- Directly from you when you contact us or use our services
- Through our website contact forms and enquiry systems
- During consultations and service delivery
- From third parties with your consent (e.g., HMRC, banks)
- Through cookies and similar technologies on our website
How We Use Your Information
We use your personal information for the following purposes:
- Providing accounting and tax consulting services
- Communicating with you about your account and services
- Processing payments and managing billing
- Complying with legal and regulatory requirements
- Improving our services and website functionality
- Sending relevant updates and newsletters (with your consent)
- Preventing fraud and ensuring security
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party service providers who assist in delivering our services
- Legal Requirements: When required by law, court order, or regulatory authority
- Professional Bodies: With relevant professional bodies as required for regulatory compliance
- HMRC and Tax Authorities: As necessary for tax compliance and reporting
- Business Transfers: In the event of a merger, acquisition, or sale of business assets
Data Security
We implement appropriate technical and organisational measures to protect your personal information:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Staff training on data protection principles
- Secure backup and disaster recovery procedures
- Regular monitoring for security breaches
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal and regulatory requirements
- Resolve disputes and enforce agreements
- Meet professional standards for record keeping
Generally, we retain client records for a minimum of 6 years after the end of our professional relationship, in accordance with accounting professional standards.
Your Rights
Under UK data protection law, you have the following rights:
- Right of Access: Request copies of your personal information
- Right to Rectification: Request correction of inaccurate information
- Right to Erasure: Request deletion of your personal information
- Right to Restrict Processing: Request limitation of how we use your information
- Right to Data Portability: Request transfer of your information
- Right to Object: Object to certain types of processing
- Rights Related to Automated Decision Making: Protection from automated decision-making
Cookies and Website Technologies
Our website uses cookies and similar technologies to:
- Ensure proper website functionality
- Remember your preferences and settings
- Analyse website traffic and user behaviour
- Improve user experience
You can manage your cookie preferences through our cookie consent banner or your browser settings.
Contact Information
For questions about this Privacy Policy or to exercise your data protection rights, please contact us:
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the "Last Updated" date.
Regulatory Information
Britain Accounting & Tax Consulting is committed to compliance with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.